1. Data Controller
Pelagos Group, MB (hereinafter "Pelagos Group," "we," "us," or "our"), a company registered under the laws of the Republic of Lithuania, is the data controller responsible for the processing of your personal data collected through this website (pelagos.group) and our related services.
Contact: info@pelagos.group
2. Personal Data We Collect
We may collect the following categories of personal data when you interact with our website or services:
- Contact information — name, email address, phone number, and company name submitted through our contact form or direct correspondence.
- Technical data — IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on pages.
- Communication data — content of messages you send to us via the contact form or email.
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes and on the following legal bases under the General Data Protection Regulation (GDPR):
- Responding to inquiries — to answer your questions and provide information about our services. Legal basis: legitimate interest (Article 6(1)(f) GDPR) and, where applicable, performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR).
- Website operation and security — to ensure the proper functioning, security, and improvement of our website. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
- Analytics — to understand how visitors use our website so we can improve it. Legal basis: consent (Article 6(1)(a) GDPR), obtained via our cookie consent mechanism.
- Legal compliance — to comply with applicable legal obligations. Legal basis: legal obligation (Article 6(1)(c) GDPR).
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions and related correspondence are retained for up to 24 months after your last interaction with us, unless a longer retention period is required by law or for the establishment, exercise, or defence of legal claims.
Technical log data is retained for up to 12 months.
5. Data Sharing and Transfers
We do not sell your personal data. We may share your data with:
- Service providers — hosting providers, email services, and analytics tools that process data on our behalf under appropriate data processing agreements.
- Legal authorities — where required by applicable law, regulation, or legal process.
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
6. Your Rights
Under the GDPR, you have the following rights in relation to your personal data:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no compelling reason for continued processing.
- Restriction — request restriction of processing in certain circumstances.
- Portability — receive your data in a structured, commonly used, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@pelagos.group. We will respond within 30 days. You also have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (vdai.lrv.lt).
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS/SSL), access controls, and regular security reviews.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this page periodically. Material changes will be communicated through a notice on our website.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pelagos Group, MB
Email: info@pelagos.group
Website: pelagos.group